Return and Refund policy – INNOSUB USA

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Return and Refund policy

Our Return Policy


Our return policy is 45 days of return from any reason, no question ask. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Our Refunds Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
 then your refund will be processed within 24 hours, and a credit will automatically be applied to your credit card or original method of payment, within a 1-2 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@innosub.com.

Our Exchanges Policy

We replace items if they are defective or damaged or any other reason. If you need to exchange it for a different  item, send us an email at info@innosub.com and send your item to: 14555 hamlin st,unit 4 ,Van nuys California US 91411.

Shipping
To return your product, you should mail your product to: 14555 hamlin st, unit #4, Van nuys California US 91411